Hi Mobile Experts,
we need you valuable inputs to solve one of issue in the Mobile devices.
we are in SAP BI 4.0 SP6 and we have Enabled Business objects environment to access thorough the internet(https) and intranet(http).
Our MObile BI service product version is productVersion="14.0.6.1036;
Mobile client version 5.1.32 in Android and 5.1.8 in IOS.
we have noticed below issue when we connect to BO environment from the internet.(https)
MOB06031 when trying to connect to BI 4.0 server from SAP BI Mobile App using HTTPS. Mobile client is requesting forPersonal Information Exchange (.pfx) of CA SSL of Web url.
where ever same client is connecting to the BO environment in intranet (http) and working fine.
we have gone through few of the notes for the same issue
http://service.sap.com/sap/support/notes/1658001
http://service.sap.com/sap/support/notes/1962026
1)
it was suggested to installo root certificate of web server to be installed in Mobile Device.
or
2)
Remove the proxy configuration from Mobile Device OR add https://<servername>:8080/ under browser's exception list.
I will be working wih web hosting team to have the root certificate of web server as peremenant solution.( 1st option)
in the meanwhile can any one explain how to Remove the proxy configuration from Mobile Device OR add https://<servername>:8080/ under browser's exception list in the Mobiel Device.( Andriod and IOS)
I would request you to share experience to get of my issue
Below are the screenshots.
